Terms of service: you keep what you upload and everything made from it.
Updated 10 November 2026
These terms are a contract between you and Viara Studios, 9631 79 St, Edmonton, Alberta, operating as Viara Studio, for the use of viarastudio.ca and the studio app. Using the service means you agree to them.
Your account
You must be a licensed real estate professional, or someone working for one, in a province where you are entitled to advertise listings. Keep your sign-in private; you are responsible for what happens under it. One person per account unless a team plan says otherwise.
Your content
You keep ownership of the photos and details you upload and of the outputs the studio makes from them. You give us the licence needed to store, process and deliver them, including to the sub-processors named in the privacy policy. You confirm, at upload, that you hold the rights to use the photos for marketing the listing; a photographer's licence usually covers this, and it is yours to check.
AI-generated content and your regulator
Staged photos, scripts, captions and music are generated by AI from your inputs. The studio labels staged photos, keeps originals, checks structure, and provides board wording, as described on the compliance page. You remain responsible for what you publish and for meeting the advertising rules of your regulator and board, including reviewing every output before it goes out. The studio is not legal advice.
Fees, taxes, cancellation and refunds
- Prices are in Canadian dollars before tax. GST or HST, and PST where it applies, are added at checkout from your billing address.
- Subscriptions renew until cancelled. You can cancel in one click from Settings, Billing; the plan runs to the end of the paid period and does not renew, and you can take the cancellation back from the same page until then.
- Annual plans may be refunded in full within 30 days of purchase: email info@viarastudio.com with the reason, and we make the refund by hand; there is no refund button. Monthly plans, Listing Passes and extra listings are not refunded.
- A listing is spent the first time you stage a photo or render a video on it. Unused Solo listings roll over for 60 days.
- Fair use: each staged photo includes up to ten versions. We may limit use that is plainly outside a single agent's listings.
- If a payment fails, the plan continues while Stripe retries; if it cannot be collected, the account returns to the free plan. Nothing you made is deleted.
Campaigns and the posts we email you
The posts of a campaign are written by AI from your answers. You read each one before you start the campaign, and you are responsible for what goes out under your name, as above. A post goes out one of two ways: we post it to a Facebook Page, Instagram or LinkedIn account you connected, or we email you on its day so that you can share it yourself. An emailed post comes with a link that opens that post's page for seven days without signing in, and a second link that pauses the campaign's emails. On a Monday morning we may also email you one question about how last week went, with a link that opens it for seven days. A second link in that email stops it, and so does a switch in Settings. Anyone who has a link can use it, so keep these emails to yourself. The photos you send for a campaign must be your own, or ones you have the right to use, and only of people who have said yes, never children. A video you add to a post you chose to film follows the same rule. You can pause or delete a campaign at any time. Posts that are already out stay where they are until you remove them there.
The free plan includes one campaign, written once; deleting it does not give it back. The plans differ in how many campaigns can run at once, as the pricing page says. To keep the service fair for everyone, we limit how many times the writer can be asked for new words in an hour and in a day, and how many pictures a campaign may have drawn again and how many videos it may have prepared in a day, and we tell you when you reach a limit.
Acceptable use
Do not upload photos you have no right to use, remove or alter compliance labels outside the studio, use the service to mislead buyers, scrape listing portals, or attempt to access another account. We may suspend an account that does.
Availability and changes
The studio depends on third-party AI, video and posting services and may be interrupted when they are. We aim for prompt notice and repair but do not promise uninterrupted service. We may change features and prices; price changes apply from your next renewal and we tell you at least 30 days ahead.
Liability
To the extent the law allows, our liability to you is limited to the fees you paid in the twelve months before the claim. We are not liable for indirect losses, including a lost sale or a regulatory penalty arising from content you published. Nothing here limits liability that cannot be limited under the laws of Alberta.
Governing law
These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Disputes go to the courts of Alberta.